Honeywell Service - Newstech Technology Co.Ltd

Service Plans

Under the umbrella of Support Services, Edge Services offers a variety of maintenance plans to support your Honeywell mobile computers, printers, and scanners.

Service plans to repair and protect your fleet of devices:

01

Platinum Service Solution

Protects everything from the device to the device accessories, including repair or replacement.
02

Gold Maintenance Service

Allows you the flexibility to customize the service contract to meet your unique needs while providing a predictable cost to help manage your budget.
03

Basic Warranty Services

Allow you to extend the manufacturer warranty for up to two additional years. Even if a device sustains damage not covered by the manufacturer warranty, Honeywell will still repair your devices on a per incident basis for a flat fee.

Other services offered to support your operations:

On-site service upgrade*:Certified technicians come to your location for maintenance or repair

Certified Refurbished Devices:Extending the life of your current fleet

Manage capital spend with Honeywell as a Service
At every stage, Honeywell Edge Services give you the confidence of having leading-class technology combined with service and support plans that will maximize the uptime and the return on investment for your devices.
MAINTAIN AND OPTIMIZE

Our MDM Administration Service, Android Updates/Patches, and our optional add-on services combined with our years of experience allow us to keep your printers, scanners, and mobile devices maintained and operating at their best.
SOFTWARE MANAGEMENT

MDM Administration:Protect your devices from emerging security threats by using your choice of MDM software to push out security updates.

Android Service:Android version upgrades have the latest Android features including new best available security. Patches to older Android versions include enhancements to the pre-existing features for that version. Included in Gold and Platinum, and available separately.

Scheduled Preventative Maintenance:Make sure your honeywell printer is performing at its peak. Edge Services allow you to schedule up to three onsite visits a year.

Battery Refresh:Schedule your battery refreshes for your mobile computer or mobile printer up to six months in advance.
SUPPORT SERVICES

Our full-service offering includes best-in-class support contracts, help-desk service, and technical support – everything you will need to keep your operations running at full capacity.
PLATINUM CONTRACT

The Edge Services Platinum Support contract is the only total support contract in the industry today offering 2-Day Depot Repairs or Spare Pool Management with 3- or 5-year contracts, and includes:
Edge Services will maintain,optimize, monitor, and support an increasingly diverse mix of devices with different operating systems, and are supported by major carriers.

Repair or replacement of damaged components

Replacement devices should a device be damaged beyond repair

Accessory replacement service

Battery refresh service

Printer consumables management

Spare pool management

Technical support

Android Service
GOLD CONTRACT

The most flexible contract in the industry. The Edge Services Gold Support contract allows you to select the right coverage for your organization,and includes 5-Day Depot Repairs, 48-hour onsite response time, and:

Repair or replacement of damaged components

Flexibility to add any Add-On Service

Android Service provides Android upgrades and patches