Ivanti is moving its’ Supply Chain products to a subscription only model. Effective June 1, 2024, Ivanti will no longer issue quotes for new perpetual licensing across Ivanti Wavelink/Supply Chain offerings and will stop accepting orders for perpetual licensing after June 30, 2024.

Supply Chain Subscription FAQs

Q： Which Ivanti (supply chain) products are affected?

A： The following Ivanti products are moving to subscription.

▪ Velocity Web 

▪ Velocity TE 

▪ Velocity Voice 

▪ Ivanti Terminal Emulation client 

▪ Ivanti Industrial Browser 

▪ Avalanche

Q： How do customers benefit from moving to a subscription model?

A： Customer benefits of subscription include:

▪ The ability to purchase software applications under an OP/EX procurement model.

▪ With shortening device life cycles, customers gain more flexibility in how they purchase and deploy device software. 

▪ Associating a software license with a specific device, reduces the customer’s ability to transition to alternate devices or migrate to new device architectures. Subscription enables customers to easily move a license from a damaged or obsolete device to its’ replacement regardless of make and model, at no additional cost.

Q： What happens to customers that have previously purchased a perpetual Velocity license?

A： Existing perpetual Velocity licenses holders will be able to maintain their existing license for the life of the original device or they can convert the perpetual license to a subscription when their existing maintenance contract renews. License holders who do not convert to subscription will no longer qualify for software updates or support upon the termination of their existing maintenance contract. These perpetual licenses, per the Ivanti EULA, cannot be used on devices/hardware/handhelds other than the hardware on which they were originally deployed. 

Q： Can a customer deploy and manage a mixed population of perpetual and subscription licenses?

A： YES. However, customers will be required to transition their perpetual license to subscription at the conclusion of their existing maintenance or warranty period in order to have access to support and new software releases.

Q： What are my options if I have perpetual licenses that are not currently under maintenance?

A： Perpetual license holders not under maintenance can continue to use their software on the existing devices for which they were purchased. However, they are not eligible for transfer, support, or software updates. Ivanti wants to ensure that our customers receive the greatest value possible and as such encourage our customers to follow our release schedule. To encourage that customers who are not currently under a maintenance contract can leverage the benefits of our new subscription model, Ivanti is providing a limited time offer whereby out of maintenance customers can convert their existing perpetual license to subscription through October 31, 2024 (see scenario 3 described above). These perpetual licenses, per the Ivanti EULA, can only be used on the hardware on which they were originally deployed. 

Q： Will Ivanti honor approved quotes, with expiration dates post June 30, 2024, for perpetual licenses?

A：  No, perpetual license quotes with an expiration date beyond June 30, 2024 will become null and void. These quotes will need to be re-quoted as subscription.